Privacy Policy
Last Updated: May 7, 2025
At Marcuccio Coffeehouse, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, and other products (collectively, "Services"). By accessing or using our Services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our Services:
1.1 Personal Information
This includes information that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Billing and payment details
- Account information (e.g., username, password)
1.2 Usage Data
We automatically collect certain information about your interaction with our Services, including:
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of your visit
- Referring/exit pages and URLs
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and track site usage patterns. Cookies are small files stored on your device that allow us to personalize your visit. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Providing Services: To deliver, improve, and personalize our services and website experience.
- Communication: To respond to your inquiries, provide support, and send important updates regarding your account or our Services.
- Marketing: To send promotional materials about our services and updates, with your consent.
- Billing and Payments: To process payments and manage your subscriptions.
- Analytics: To understand usage patterns, improve the user experience, and optimize our Services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
3.1 Service Providers
We may share your data with trusted third-party vendors who assist us in providing our Services, such as payment processors, hosting providers, or email marketing services. These third parties are obligated to protect your information and use it only for purposes related to our Services.
3.2 Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you if your data is transferred to a different entity and subject to a different privacy policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Data Rights
You have certain rights over your personal data, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email we send or contacting us directly.
- Data Portability: You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@babylontechnologies.ca.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. International Transfers
If you are accessing our Services from outside of Canada, please note that your personal information may be transferred to and processed in Canada or other jurisdictions. By using our Services, you consent to the transfer of your data to countries that may have different data protection laws than your own.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Links to Third-Party Websites
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Services after any such changes constitutes your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@babylontechnologies.ca
12. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
Contact
Get in Touch
We're happy to help with anything. From what's brewing today to how to place a catering order. Reach out anytime!